Sharp HealthCare Patient Service Representative in San Diego, California


The Patient Service Representative works in conjunction with surgeons and clinical staff to take care of patients administrative needs. Primary responsibilities include checking in patients for appointments, collecting patient co payments, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. PSR's are friendly and provide excellent customer service, assuring that patients are informed and well cared for while waiting for their appointment. PSR position will cover other positions within the department as needed.

Sharp Cardiovascular and Thoracic Center (SCTC) consists of 5 surgeons, 1 physician assistants to help meet the needs of our patients and are located directly across from Sharp Memorial Hospital on Frost Street. Sharp Memorial Hospital has been recognized as a leader in heart care and surgery in San Diego. Every day, Sharp physicians and staff treat patients with heart conditions such as congestive heart failure, heart attacks, hypertension, angina/chest pain and other cardiac diseases. Sharp Memorial provides the full spectrum of care for those with heart disease and stands out by providing a mechanical assist device program for transplant patients. Sharp Cardiovascular and Thoracic Center (SCTC) collaborates with Sharp Memorial Hospital.

With over 500 primary and specialty care physicians providing care at 22 facilities throughout the region, Sharp Rees-Stealy Medical Group is one of the largest, most comprehensive medical groups in San Diego County, and is recognized for excellence in patient satisfaction and clinical care. For patient convenience and improved coordination of care, Sharp Rees-Stealy offers services like laboratory, radiology, physical therapy and urgent care within each clinic or nearby.

Sharp Rees-Stealy has also opened two remarkable state-of-the-art medical office buildings. One located in Downtown San Diego and the other in Sorrento Mesa. Both will provide their communities with leading edge care for decades to come.

Physical Requirements

  • Sitting

  • Lifting up to 10 pounds

  • Push/Pull up to 10 pounds

  • Carrying up to 10 pounds

Additional physical requirements of position may be discussed during interview.

Sharp HealthCare is proud to be an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, transgender status, sexual orientation, protected veteran status or any other protected class.

Keywords: PSR, Patient Service Representative


This position is located in Kearny Mesa, San Diego County.


Per diem; 8-hour day shift; start and end times varies.

Required Skills and Qualifications

  • Medical office experience required with a strong emphasis in customer service, computer skills, and phones or completion of a medical receptionist or equivalent training program.

  • High school diploma or equivalent required.

  • Medical Terminology required.

Preferred Skills and Qualifications

  • Bilingual in English and Spanish

  • Completion of a medical receptionist or equivalent training program preferred.

Job: *Clerical Jobs

Organization: *71040 - Other Administrative Services

Title: Patient Service Representative

Location: San Diego-8010 Frost

Requisition ID: 82492