Veterans Affairs, Veterans Health Administration Prosthetic Clerk in San Diego, California

Job Overview

Job Overview

Vacancy Identification Number (VIN):1987250

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

"As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to".

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact on the last page of the JOA for information on how to apply under this appointment authority via the Selective Placement Coordinator.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitionsdocument.


This position is a part of the Prosthetics and Sensory Aids Service (P&SAS;) within the Network Prosthetics Service Line VISN 22. The position is located at the Community Based Outpatient Clinic (CBOC) in Oceanside, and is part of the VA San Diego Healthcare System. The incumbent serves at the Data Entry/Office Clerk in the Patient Services Section area for the P&SAS; throughout VISN 22. As the Data Entry/Office Clerk, incumbent greets and triages visitors to the office in order to either directly assist or direct them to the proper person for assistance.

  • Courteously answers and responds to inquiries received via telephone from both Veteran's and facility staff members.

  • Reviews and distributes electronic P&SAS; consults to appropriate purchasing agent.

  • Assists veterans by issuing out the appropriate requested items available in stock.

  • Posts items issued from stock and completes the consult for services rendered through the P&SAS; software package.

  • Procure items below the micropurchase threshold for patients at the discretion of the Site Manager.

  • Provide addtional adminsitrative and clerical support to the entire P&SAS; as needed.

  • Utilizes computer programs (Microsoft applications, VISTA, CPRS, etc) in order to input and extract data.

  • Must be familiar with the wide range of VA manuals, handbooks and regulations that govern the eligibility and entitlements of patients. Work Schedule: Full Time, Monday - Friday, 8:00 am to 4:30 pm. Position Description Title/PD#: Prosthetics Clerk, #10016-0 Relocation and/or Retention Incentive is not authorized. This is a bargaining unit position.

Supervisory Status


Promotion Potential


Travel Required
  • Not Required
Relocation Authorized
  • No
Who May Apply
This job is open to…

VA Nationwide Employees

Questions? This job is open to 1 group.

Job Requirements

Job Requirements
Key Requirements
  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • Selective Service Registration is required for males born after 12/31/1959.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Specialized Experience:

Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-4) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Providing assistance or customer service as a front desk greeter in an office setting; answering and responding to inquiries via telephone or in person; clerical experience such as preparing correspondence, maintaining and filing administrative or record system; experience using office automation systems such as word processor, database or spreadsheet software; researching, interpreting and applying regulations and directives; and using computer to manage and issue stock.

OR Applicants may substitute education for the experience required for the GS-5 level. Applicant must have 4 years of education above high school. OR Applicants may also combine education and experience to qualify at the GS-5 level. To calculate, first identify the percentage of required education you have earned (when substituting, only education in excess of the first 60 (i.e. beyond the second year) is creditable toward meeting the specialized experience). One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-5. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

*Physical Requirements: * Some walking is involved in collecting the documentation/data that needs to be recorded. Some lifting and stretching is required when obtaining stock items, files, documents, printer paper, and other items. The greatest portion of this position is repetitive typing on a computer keyboard, and glare from the computer monitor. Incumbent when needed may be required to change ink catridges in his/her printer, adding paper to the copier machine. Incumbent may be required to lift packages weighing up to 25 pounds and not to exceed 50 pounds without assistance.

Security Clearance

Not Applicable

Additional Information

Additional Information
What To Expect Next

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on “Application Status.” For a more detailed update of your status, click on “more information.” Information regarding applicant notification points can be found in the USAJobs Resource Center.


VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered:

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Other Information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan CTAP)provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website.

Receiving Service Credit for Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 2017-07-17 to 2017-07-28

Salary: $36,246 to $47,126 / per year

Pay scale & grade: GS 05

Series: 0303 Miscellaneous Clerk And Assistant

Appointment type: Agency Employees Only

Work schedule: Full Time

Job announcement number: OP-17-RCa-1987250-BU

Control number: 474440300