CTG PRINT PRODUCTION ASSOCIATE-LEGAL in San Diego, California

Title: PRINT PRODUCTION ASSOCIATE-LEGAL

Location: US-CA-San Diego

Job Number: 18201722

CTG is currently assisting one of its premiere clients in staffing a NAO Services Delivery - GDO - Print Production Associate-Legal in San Diego, CA.

Position: NAO Services Delivery - GDO - Print Production Associate-Legal

Location: San Diego, CA

Duration: 12 months

Compensation: $17.15 / hourly

For immediate consideration, please email me at cornelius.jones@ctg.com.

Essential job functions:

ESSENTIAL FUNCTIONS:

• Perform basic copying, faxing, printing and scanning functions

• Perform basic device cleaning, and replacement of operator accessible parts and consumables per equipment specifications

• Pro-actively manage consumables and supplies using the Days Of Supply calculator

• Maintain on-site operator replaceable parts inventory

• Collect equipment meter information and submit for billing purposes

• Perform basic equipment problem diagnosis

• Serve as the primary customer contact for equipment support and service

• Coordinate Move/Add/Change (MAC) process

• Perform Data Entry for activity and asset tracking

• Provide on-going end user training on equipment

• Point of contact for equipment removal and delivery

• Contact service as required (Xerox and 3rd party)

• Utilize Xerox web-based applications as required

• Driving (if required for duties)

• Download and install printer drivers on end-user equipment

• Perform printer mapping to PC as required

• Escalate printer network issues to appropriate resource

• Perform Advanced Customer Training (ACT) or DocuCare maintenance and diagnosis functions

• Manage and maintain on-site parts inventory using PM4

• Ensure SLAs are adhered to per SOW

• Physical device management and control

• Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc.)

• Monitor/apply current patches

• Non-Xerox device management as required

• Perform remote device monitoring and remote solve (Xerox Device Management)

• Identify and promote Xerox Office Solutions

Additional Requirements, Skills and Qualifications:

• Ability to demonstrate Network Connectivity Knowledge (Device Management, Print Queue, Print Driver Mgmt.)

• Demonstrate ability to utilize competitive product and network management tools as required

• Able to demonstrate ability to download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms

• Able to demonstrate ability to perform mail merges

• Able to demonstrate intermediate knowledge of MS Word or equivalent: -- Insert images; Create/manage tables and columns; Edit headers/footers; Create forms; Create/manage multiple sections

• Able to demonstrate intermediate knowledge of MS Excel or equivalent: -- Navigate multiple worksheets within a workbook ;create charts/graphs; use basic math functions; create basic formulae

• Able to demonstrate working knowledge of MS PowerPoint or equivalent: -- Open and create basic presentations, open saved, print using different options

• Able to demonstrate Working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications )

• Able to demonstrate basic knowledge of network (e.g., how to add or delete a network printer)

• Able to demonstrate ability to recognize PC to printer connectivity

• Able to demonstrate basic knowledge of Digital Front Ends

• Able to demonstrate functional knowledge of MAC when required by client

EXPERIENCE:

• Knowledge of the legal process

• 1-2 years relevant experience resolving customer and equipment printing issues

EDUCATION: Minimum High School diploma or equivalent

Qualifications:

CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job: Administrative Assistant & Clerical