DXC Technology Service Delivery Manager in San Diego, California

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.

The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit http://www.dxc.technology/ .

DXC Technology has an immediate need in our US Public Sector group for a Service Delivery Manager in San Diego, CA.

Job Description:

These positions are to fill the onsite Service Delivery Manager positions that are dedicated to the County of San Diego Business Groups and GITMs. This position is required to be onsite with the customer and the GITM and is the primary faceoff and point of contact for all operational issues and proactive duties that impact the business group. This role consists of the following tasks:

  • Incident Management

  • Problem Management

  • Escalation Management

  • Change and Release Management

  • Capacity and performance Management

  • Escalation Management

  • Outage response and resolution

  • Communications Management

  • Proactive prevention of issues utilizing data provided to lessen the impact of issues for the Business

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities